Hotel Management July 2011 : Cover
■ ➔ GLOBAL PIPELINE .. pulse The Leading Hospitality News Authority Since 1875 HospitalityWorldNetwork.com Vol. 226, No. 9 | July 2011 7,033 projects comprising 1.2 million rooms are in the global construction pipeline as of the end of Q1. Source: Lodging Econometrics U.S.: 2,951 projects, 354,100 rooms China: 1,260 projects, 353,254 rooms India: 412 projects, 75,112 rooms SEE PAGE 12 FOR MORE TRENDS & STATS NYU CONFERENCE Going for growth Whether it’s fi nancing an acquisition or expanding into China, complexity is the new normal when it comes to hotel development By Andrew Sheivachman Hubert Joly, president and CEO of Carlson, participated in a panel titled “The CEOs Check In” at the New York University International Hospitality Industry Investment Conference. ASSOCIATE EDITOR HM | ANDREW SHEIVACHMAN N EW Y ORK –At the 33rd annu-al New York University Interna-tional Hospitality Industry In-vestment Conference in June, brand leaders and leading fi nan-ciers agreed that the United States and Western Europe face a tough road to recovery. “The nature of this recov-ery is emerging to be less than ro-bust,” said Bjorn Hanson, divi-sional dean and clinical professor at the NYU Preston Robert Tisch Center for Hospitality, Tourism, See CEOs discuss | page 44 Distribution channel analysis shows booking trend impact Demand share by channel Property direct 54.3 percent Brand.com CRS GDS OTA-merchant/retail OTA-opaque 17.5 percent 12.2 percent 9.3 percent 4.6 percent 2 percent Source: STR By Stephanie Ricca EDITOR IN CHIEF Preliminary results of a new study show that directly booking with a property is most popular with consumers. N ATIONAL R EPORT –Preliminary data on the impact of ho-tel booking channels, and the demand and revenue associ-ated with them, shows that about 33 percent of rooms are booked through electronic channels, with online travel agencies contributing only about one-fi fth of those. In partnership with Cindy Estis Green, CEO of Th e Estis Group, a marketing consultancy; and Tourism Economics, STR studied booking channel breakdowns from 25,000 ho-tels to draw early conclusions about booking trends among chain scale segments, markets and more. Th e full report published by the HSMAI Foundation comes out in Sep-tember, but preliminary results put data behind the often-See Distribution channels | page 48 ONE-ON-ONE HYATT REGENCY NEW ORLEANS’ GM dedicates time to bringing hotel back to life | See page 22 MICHAEL SMITH ■ ➔ TRENDS & STATS. inside this issue DEVELOPMENT. TECHNOLOGY. No one size fi ts all Property-hosted private branch exchanges and voice over Internet protocol each have their benefi ts. PAGE 34. Q1 construction numbers vary Under construction totals hit lows not seen since the 1990s, but the early planning counts are rising. PAGE 12. Expansion plans unveiled The Middle East beckons Rocco Forte Hotels, and the brand is opening six hotels in the region. PAGE 14.
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