Hotel Management November 2014 : Page 1

■ ➔ CHOOSE WISELY.. pulse Value for the price Location 55 67 70 Room rate 56 67 69 62 66 68 Top in uencers for selecting a hotel/resort by percentage The Leading Hospitality News Authority Since 1875 Vol. 229, No. 14 | November 2014 A Questex Hospitality Group Publication Millennials Xers Boomers Source: 2014 MMGY Global Portrait of American Travelers SEE PAGE 24 FOR MORE TRAVEL TRENDS THE POWER 10th Annual e GM Issue PROPERTY behind the Voice of the GM Survey Hotel general managers share details about their property, their performance, their purchasing plans and even their personal salaries in our annual survey. The special report begins on page 28. GMs to Watch For the third consecutive year, Hotel Management honors 25 outstanding general managers representing all age groups, segments and markets. The special report begins on page 40. ■ ➔ TRENDS & STATS. inside this issue TECHNOLOGY. OPERATIONS. Guestroom refrigeration As hotel guests bring in more food from the outside, are you ready to accommodate it? PAGE 66 Checking in on conventions While overall meetings activity has come back, convention and trade show event occupancy is still down. PAGE 26 Cloud-based PMS Not only can it simplify operations for hoteliers, but it can save quite a bit on costs. PAGE 62

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